Refund policy

FULFILLMENT POLICY: Each rug is custom-made and one-of-a-kind. Therefore, there are NO REFUNDS, CANCELLATIONS, OR EXCHANGES. Once your order is placed, I will acquire the necessary materials and begin production. ALL SALES ARE FINAL. Please review all details carefully before confirming your order. (BY PLACING AN ORDER, YOU AGREE TO THESE TERMS.) Thank you for your support!