Shipping Policy

Production Process Every rug is individually handcrafted using traditional techniques, ensuring exceptional quality and a distinctive personal touch. Each stage—from design to final completion—demonstrates our commitment to precision and artistic excellence. Custom Crafted: Your rug is made-to-order, created just for you. Production Timeline: Please allow 7–14 days for your rug to be meticulously handmade. Note that all orders are crafted concurrently. Delivery: Once completed, your rug will be carefully packaged and shipped with tracking for added assurance. (Expedited production options may be available for an additional fee—please ask for details.)